When will my order be delivered?
Standard UK delivery takes 2-3 working days
Next working day delivery is next working from despatch (2days)
Scottish Highlands & remote areas can take up to 5 working days
International delivery can take up to 10 days
How do I contact Gifts R Here?
For General Enquiries: firstname.lastname@example.org
For Returns: email@example.com
For Order Enquiries: firstname.lastname@example.org
Telephone: 01262 488032
Address: Gifts R Here, Village Farm Business Park, Foston on the Wolds, Driffield, East Yorkshire, YO25 8BJ
Where is my delivery?
For UK deliveries please allow 7 working days for your order to arrive. For International deliveries please allow 14 working days for your order to arrive. To report a missing order please email: email@example.com
I want to return my item?
You can return unwanted items within 30 days of purchase. Buyer to pay return postage costs. All items must be returned unused & in the condition they were sent out with all the original packaging. Please read the return policy on the delivery note and include this with the item for return.
My item is faulty?
All faulty items must be reported within 5 days of receiving the item, by emailing firstname.lastname@example.org. Gifts R Here will refund any postage costs incurred due to returning an item that is faulty up to the value of £6.00
Can I order from overseas?
Yes. All orders will be sent out by Royal Mail Tracked & Signed. A signature will be required on delivery. Please allow 5 days for delivery Europe and 7 days for delivery to the Rest of the World.
Can I Collect my order?
Orders are available to collect from Gifts R Here, Village Farm Business Park, Foston on the Wolds, Driffield, YO25 8BJ. Once your order is ready to collect we will email you to arrange collection.
Can I Send My Order As A Gift?
Yes, At the checkout just enter the persons address you wish to send it to as the delivery address. Please state at the checkout in the notes box that the order is for a gift or email email@example.com. Or alternatively you can select our gift wrapping service https://www.giftsrhere.co.uk/products/details/gift-wrapping-service.html. We will then not include any pricing or invoice details within the gift itself.